Pay your Invoice - London Underwriters

Pay your Invoice - London Underwriters

1. Open Your Invoice Email

  • Look for an email from accounting@londonuw.com

  • The email includes:

    • Invoice Number (e.g., LU-370232)

    • Policy Number, Insured Name, and Policy Period

    • Total Amount Due

  • Click the invoice link in the email to open the payment portal.


2. Enter Payment Details

  • Enter your Payer Name and Email Address

  • Select your Payment Method:

    • Credit Card (3.5% fee applies)

    • Bank Account (ACH)

If using a bank account:

  • Enter your Bank Name, Routing Number, and Account Number

  • Confirm the account number again in the second field

InfoClicking “Save” only stores your payment details—it does not charge your account yet.

3. Choose Payment Method

  • Select a saved payment method (e.g., bank account ending in 2345)
    OR

  • Click “Add New Payment Method” to enter new info

4. Review & Confirm Payment

  • Confirm your:

    • Invoice Number

    • Policy Details

    • Payment Amount

Click “Confirm Payment” to submit.

AlertA confirmation message and email will be sent after successful payment.

Frequently Asked Questions

Q: Is clicking "Save" enough to pay?
 A: No. You must click “Confirm Payment” to complete the transaction.

Q: Is there a fee for using a credit card?
 A: Yes, there is a 3.5% processing fee for credit card payments.

Q: Who should I contact for support?
 A: Email accounting@londonuw.com for any payment or invoice-related concerns.

Q: What platform is used to process my invoice payment?
A: We use Epay, a secure and reliable payment processing platform, to handle all invoice transactions. While the process is seamless on your end, Epay helps ensure your payment is processed quickly and safely.

Video Tutorial