Great American Payment

Great American Payment (Insured)

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Article Title: How to Make a Payment (Great American Insurance Group)

Overview

Making a payment is easier than ever
. Users can choose to make a payment from the Billing Summary page or from the Billing Details page of a specific account


Option 1: Making a Payment from the Dashboard

Follow these steps to complete a payment or set up autopay

  • Step 1: From the Dashboard, click Billing in the left-hand navigation menu

  • Step 2: On the Billing Summary page, click Payment Options and select Make a Payment from the drop-down menu

  • Step 3: In the "Direct Bill Account Payment" modal, select a Billing Account Number using the drop-down menu

  • Step 4: Click the Pay Now button


Option 2: Making a Payment from Billing Details

You can also initiate a payment from the specific details of a billing account

  • Step 1: Access the Billing Details page of the desired account

  • Step 2: Simply click Make a Payment in the Billing Summary section

  • Note: In this mode, the Billing Account Number will be preselected for you


Payment Configuration & Scheduling

Once the payment window opens, you can customize the transaction

  • Payment Amount: You can change the payment amount by clicking Edit

  • Payment Method: Select an existing account or click Add New Payment Method

  • Payment Date: To schedule the payment for a specific date, click the calendar icon and select a date

  • Review: When finished with the configuration, click Review

  • Confirmation: In the confirmation window, review your amount, date, and method, then click Schedule to submit your payment

[!IMPORTANT]

ACH Authorization: By choosing an account as your payment method, you authorize Great American Insurance Group to initiate a withdrawal
. Accounts are typically debited within 2-3 business days of the scheduled payment date